Patient Scheduling Course
With no prior experience, you'll learn how to do real tasks of a Virtual Scheduler, including setting patient appointments, managing ...
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Patient Scheduling Course
Want to help patients and doctors by making sure appointments are on time and well organized? This course is perfect for beginners who want to learn how to schedule patient appointments and support healthcare teams from home.
You’ll learn how to book, move, and cancel appointments, talk with patients politely and clearly, and manage calendars for one or more doctors. We’ll also teach you how to use common scheduling tools and handle real-life situations you might face on the job.
What you’ll learn
- Overview of the U.S Healthcare System
- HIPAA Compliance and Data Security
- Electronic Health Records (EHR)/Electronic Medical Records (EMR)
- How to use scheduling systems and how to scheduling works in a clinic
- How to manage calendars for one or more doctors
- Types of appointments and how to handle urgent ones
- How to avoid missed appointments or last-minute cancellations
- Effective communication to patients
Start your journey today and take the first step toward a fulfilling career in the growing field of virtual health assistance!
Do you want to apply for a Scholarship Program? Click here
Starting Course
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1
Introduction to Healthcare -
2
Introduction to Healthcare Quiz -
3
Introduction to HIPAA
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4
Introduction to HIPAA QuizTest your knowledge of the Health Insurance Portability and Accountability Act (HIPAA) with this quiz! Designed to reinforce key principles of patient privacy, data security, and compliance, this assessment ensures you're equipped to handle sensitive healthcare information responsibly.
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5
Introduction to EMR/EHR
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6
Introduction to EMR/EHR Quiz
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7
Patient Scheduling
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8
Patient Scheduling Examples
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9
Patient Scheduling Quiz
What is the Patient Scheduling Course about?
This course teaches you how to schedule and manage patient appointments, talk with patients, and support healthcare providers in organizing their schedules remotely.
Do I need to have a medical background to enroll?
No, but having experience in healthcare or customer service is an advantage. The course is beginner-friendly and includes foundational topics.
How long does the course take to complete?
You have 3 hours to complete the course upon starting and you can have access to the course for 30 days from the start of purchasing it or adding to your dashboard.
Will I receive a certificate after completion?
Yes, students who complete all requirements will receive a Certificate of Completion. You should be able to download your certificate within 30 days.
Are there any scholarships or discounts available?
Yes! We offer a Scholarship Program for eligible learners from the Philippines, with discounts of up to 40% on course fees.
Do you offer job placement assistance?
Yes, qualified graduates may be endorsed to partner clinics or virtual healthcare companies for job placement opportunities but NOT guaranteed.
Will I have access to a mentor or coach?
Yes, each student is assigned a course mentor for guidance, feedback, and Q&A.
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